People - the problem with change!

A key theme for Enabling Development is around helping make change successful whether personal, team or organisation.  Way back in 1995 this was one of the reasons for moving into executive coaching. At that time Forbes magazine reported that the majority (80%+) of change initiatives failed .  A decade later they revised the figure to around 90%.

So we were interested to read confirmation of this figure in a survey of UK directors 2012 'Barometer on Change' from Moorhouse Consulting where they quote only 7% judged change to be fully successful.  Around two thirds felt that there was insufficient “buy in” to project aims and benefits and a number of other figures are given for these people aspects of change.    We might describe attention to these as the “Soft skills for hard results”.
On a more “objective” tack less than a quarter of people were robustly measuring the benefits of change with consequent wasted investment.  Given that in most cases cost reduction was the single biggest reason for change then it is even more concerning!

What to do about it?

For us it is communication, involvement and more communication.  We might even include the current fashion for "Engagement" as well and John Kotter's twenty year old "Leading Change" approach remains relevant.

Our article “Thinking about change” expands on these steps for succeeding with change:

  1.         Be clear why you believe change is required.
  2.         Take a systemic view
  3.         Share the thinking
  4.         Take account of who and where you are
  5.         Create and share the compelling vision
  6.         Lead by example
  7.         Communicate, communicate, communicate, communicate x10
  8.         State the obvious
  9.         Demonstrate success
  10.         It’s the journey rather than the destination

And there is more detail when you download a copy from resources library.

Meantime – how about standing back, having a look at your approach to change and judging how you feel about your current approach?